Root cause analysis (RCA)

A root cause analysis report guides a team through investigating a problem from the first incident report to the final fix. It covers impact assessment, evidence collection, analysis methods such as the 5 Whys or fishbone diagrams, and a section for corrective and preventive actions. Using one structured format keeps investigations consistent and makes it easier to confirm that a fix actually worked.

Fill out the root cause analysis right here online, open it in a free desktop app to edit it, or download it as a PDF - just use the buttons below.